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Being a guest of The Haven with Norwegian Cruise Line means personalized service. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Cost includes $12.95 plus applicable local sales tax. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. There are certain times of the day such as breakfast and early evening when they can be very busy. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . The service operates as a dedicated phone line, available . However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. By continuing to browse the site you agree to our use of cookies. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. The Maite'd was appalled and informed us.the butler will do that. For drinks, we tip $1/$2 per drink. the grandson had a meltdown and dad went to the room. Have your butler arrange a culinary feast in your dining area. Hello all, my parents (90 and 77) still enjoy cruising. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Plus, your own feed of TPG content. Draw a bath with bubble bath or flower petals. Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. Ship and Suite Orientation. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. A line-by-line guide. Celebrating a birthday, anniversary or honeymoon? Case in point: Norwegian Cruise Line offers butler service in The Haven suites. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. Some have just concierges but no butlers. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Related: 21 tips and tricks to make your cruise go more smoothly. 24-hour trained and certified suite butler. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. They also explain how you access certain parts of the ship so, for . 19952023, The Independent Traveler, Inc. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). The Secrets of the NCL Haven Luxury Experience - Gary Tilkin By Luxurious Accommodations on board Norwegian Bliss Private Sun Deck exclusive to Haven Butler Available Around the Clock Throughout Your Stay Private Haven Courtyard LEARN MORE NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. Another thing to consider doing is to fill out Hero cards for the workers. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. You will be able to leave a comment after signing in, By As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Enjoy the amazing views together on your large, private balcony. ft.*. We rarely use the phone - we normally talk to them in person or leave a note. Here are a few threads that might help (some even with pics! I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! A butler, on the other hand, is much more focused on your in-cabin experience. Another important role that many people like having a butler for is handling all the details for a private party in their suite. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. 301 Route 17 N, Suite 1150, Rutherford, NJ Your suppose to carry it when you leave your cabin in the ship. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. It is a cruise ship not Downton Abbey. No. I think I'm right in saying that doesn't include a butler. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. the concierge will ensure you get priority check-in and departure as well as priority tendering to port. A line-by-line guide, The 5 best cabin locations on any cruise ship. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Celebrity Cruises is one of those lines that offer both concierge and butler service. Fine linens, feather duvet on stateroom beds, and a pillow menu. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. reservations; show reservations and seating and other technical management issues. Next morning I could hobble so was able to go to the restaurant albeit slowly. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. Learn more. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. By Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Assists with priority access to tenders to shore. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Butler service: A blissful perk on high-end cruises - Cruiseable CC Help Jenn On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. Minisuite is a balcony room with a slightly bigger bathroom. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. Is your point person for information on ship happenings day-to-day. Fancy enjoying breakfast while taking in a sunrise over the ocean? Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. What's the difference between a cruise ship concierge and butler? We were escorted on by the Concierge and he took us to lunch. However, the generally accepted minimum is $10-15 per day. ft.*, your Family Suite sleeps up to six* guests. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. Look for the connecting stateroom icon. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. All Rights Reserved. Last cruise. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Windstars 2023/24 Middle East program kicks off in November. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. Home Company Locations Phoenix Concierge Services. Norwegian Encore Deck Plans, Layouts, Pictures, Videos She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Cocktail party with the cruise ships officers. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. To find out more, please. Cruise ship travel is changing this year: 7 changes you can expect in 2023. Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. is director of content operations at TPG. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. You'll feel like a VIP -- and you are one! ft.*, you have space for up to eight guests. The current welcome offer on this card is quite lucrative. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Guide and tips to Norwegian Cruise Lines The Haven. Available on Norwegian Dawn and Norwegian Star. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. Disney cruise ships do not offer butler service. Related: The 5 best cabin locations on any cruise ship. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Just up the tip. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. 19952023, The Independent Traveler, Inc. Please view our advertising policy page for more information. Is Disney Cruise Line concierge level worth it? CC Help Jenn Just like every other aspect of cruising, the butler service from one line to the next can be completely different. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. Tomorrow could be a plate of hand-made chocolates or a canap assortment. We were on a very port intensive itinerary with our two kids. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Retired Asst. 574 sq. FNP /PA-C - CenterWell - Alhambra Clinic Haven butler.. what do they do - Norwegian Cruise Line - Cruise Critic Seldom travelers may not get enough value to warrant the cost. Find the right card for you. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. //How much to tip NCL Haven staff? : r/Cruise - reddit Watch the horizon glide by from expansive private balconies. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Guests will experience a vacation different that that typically found onboard. was busy handling technical details with the registration process. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. Butlers aren't run-of-the-mill cabin stewards. Does NCL track this activity? They keep a log of how often the day and night butlers are used. Explain your cabin amenities and make sure you know how to use all of its features. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. But the extra services are the real reason cruisers love Disney's Concierge level. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. We planned on bringing his food up to him as it arrived. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more.