Full-Time. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. - Is there anything from my background and experience that I can clarify for you? Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. In my previous position, I was responsible for counting out change at the register and balancing our daily sales. Panda Express- Shift Leader Flashcards | Quizlet I am comfortable with these types of tasks. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. Can you tell us about a time you went above and beyond for a customer? Great! The highlight for the interviewer the primary factors that made your leadership style a success. Shift Lead Qualifications. I can see where you're going with this response! Panda Express is an American fast food restaurant chain that serves American Chinese cuisine.With over 2,200 locations, it is the largest Asian-segment restaurant chain in the United States, where it was founded, and is mainly located in North America and Asia (in addition to other countries and territories). Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Are you someone who can handle stress on the job? Talk to the interviewer about the extent of your experience with terminations and discipline. ", "I am happy to take any food safety courses that you recommend. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. I was raised to trust my initial response so, I do just that! You've used a strong example with a positive outcome. Be recognized as a world leader in people & development to be loved by our guests. This is what makes your interview answer uniquely yours. Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. arkea_sauvage5. ", "I stuck up for an employee bullied in the workplace. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. Regarding Panda . Don't forget to share the positive outcome. Associate discounts for many brands Get a free, personalized salary estimate based on today's job market. 2 Pesticides If you want to ace your upcoming interview, practice with our topical-based interview question sets. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. This meant that I needed to multitask between taking orders, delivering food and checking on customers. The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. 8 1 working toilet Job Details. Shift Lead job at Panda Express, Irving, TX - SEASONED I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express.. Any experience welcomed Job Description. Please note these are practice interview questions and we are not affiliated with the company mentioned in this post. It's been over 6 years since I've been in the industry.". Perhaps you go with a gut feeling. General Manager 06/2011 to Present Panda Express - Clinton , ut. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Full-time. Share details about how you communicated with your team to help them understand the goal and their unique roles. A free inside look at company reviews and salaries posted anonymously by employees. Starting with my first job at Burger King in 1987. Flashcards. Panda Express Hourly (. (12) I need that cash! Share one or two examples of how youve excelled in similar environments in the past. Both have great qualities. Estimated $24.8K - $31.4K a year. The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them. You can also demonstrate that you've done basic research into the company's values or mission by sharing 1-2 specific ways the company enables employees to reach their potential. Use this question as an opportunity to share an example of a time when you shared honest feedback in a way that helped a team member improve or helped a team handle a project or meet a goal. A valid drivers license and reliable transportation are also required. I am comfortable with these types of tasks. Describe the specific Task you were supposed to accomplish. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. How Much Does Panda Express Pay? - Payment They Get! Why do you want to work at Panda Express? It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. ", "Over the years I've had to manage difficult customers who were difficult for different reasons. 62 Panda Express Shift Lead jobs available on Indeed.com. However; time may come when you need to speak up about something, and it may not look the best on you. Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. Try to think of a time when you went above and beyond for a customer. You will support in creating a vibrant and welcoming environment for our guests. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. Full-Time. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. When can the manager rely on you to be there? Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. Shift Leader - Immediate Start at Panda Express Inc - GrabJobs 5 hand sink reaches 110 in 1 min, 3 comp. What's most important is how you respond. 2494-North Dupont Hwy & Leipsic Rd PX, Dover, DELAWARE, UNITED . Shift Lead Panda Express 8411 Bent Branch Drive, Irving, TX 75063 Interview as soon as Wed, 2:00 PM. ", "I like the culture Panda Express offers. Great Compensation Package and Bonus Opportunity What do you like best about working here? $26 to $36.40 Hourly. ", "I would describe my customer service skills as consistent, positive, and energetic. 54. Learn how this feature works. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. . This is an answer you can build on. When you state your weakness make sure you say what you are doing to overcome that weakness. "I know that you have a great social media presence and I do follow your Instagram account. Posted: February 28, 2023. I was sick just 2, and a note from my Doctor accompanied those. ", "Yes. This is a solid response. I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". About Us | Panda Restaurant Group ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. - What is your favorite part about working here? What I love about the Panda Express Instagram account is that you have the Panda Express Trailblazers - quick videos that interview people who have seen success and beaten the odds. When it comes to clients, I will apologize on behalf of the company for errors. Next match the skills required for the job to your own skillset. - What is the company's primary goal for this position in the next 12 months? Opportunities for growth into Management positions. ", "Yes. What Does a Wawa Customer Service Associate Do? That is a primary motivator. We like the sound of that. Find additional company focused interview questions by practicing from one of our industry sets. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. Average salary for Panda Express Shift Leader in Columbia: $16. There is always a healthy way to cope. As America's favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. Ultimately, a top shift leader should be . Answer dates might appear two to three weeks before they were published. We offer our team members:** Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. We offer our team members: Free meals while working at Panda. Additionally, shift leaders should be familiar with mobile apps that allow customers to order ahead of time or pay online. This question can help interviewers understand your experience with the equipment used in a kitchen. Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. Employees at Panda express pay a median salary around $24000 annually in the United States. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. Do you have experience in corrective discipline and terminations? You can help them set goals by providing them with tools and resources to help them achieve their goals. "My schedule is very open except for Monday evenings. It doesn't have to be a formal role as a manager or supervisor. The workplace provides opportunities to be both a leader and a follower. 85 open jobs for Country manager in Penally. Are you resourceful when it comes to resolving customer issues? Cibolo Creek Test Well company overview, insights, and reviews | Lensa ", "Cleanliness is extremely important especially in this industry and in this time of Covid. standingeagle1. Panda Express Open House Interview Day! Mar 02, 2022 Post Date. ", "I have taken the heat for a situation that was not my fault. The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. "Thank you for asking - I do have a few questions. (6) I am unable to send or receive calls from my home or neighborhood. Workspace is restricted and employees are generally expected to remain standing for long periods of time. For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. Paid Training to prepare you for success My end goal is to gain a leadership position with Panda Express so some training as a team lead would be valuable as well. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Orlando, FL. Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) Get insight into Cibolo Creek Test Well! If you are a part of any organizations, sports teams or clubs, talk about your involvement. You can strengthen your answer further by talking about how your degree will benefit your career path. Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. I am good at explaining how things work. My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. They also offer competitive wages.". The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. Website. That is where I find out about new entrees being offered and also recently about the scam post on Facebook.". That's so great to hear! Our interview questions and answers do not represent any organization, school, or company on our site. Edge Reading, Writing . About This Job. Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. Coaching and training experience may not be a direct requirement for this role, but they are abilities that are always valued by an employer. They are in charge of ensuring that all employees are following the companys policies and procedures, as well as providing customer service and ensuring that the restaurant is running smoothly. "If I could choose an aspect of training I would like to learn more about health and safety. On-Going Career & Leadership Development If there is a reason you believe you require an accommodation, please reach out to Human Resources. Be recognized as a world leader in people development to become loved by our guests. 3. integrity This employer has claimed their Employer Profile and is engaged in the Glassdoor community. "I have taken Food Safety Level I, II and III. 4.guest reciept Averages based on self-reported salaries. What opportunities will I have to learn and grow? Match. 11 terms. Medical and Dental Insurance Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. health insurance also can cover your spouse., Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. When it comes to complex problem solving, decisions are not always readily reached. Tuesday, March 14th, 2023, 3PM - 6PM Now Hiring: Service & Kitchen Team . We do not claim our questions will be asked in any interview you may have. Created by. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. What can you tell us about Panda Express? 13 temp long isnt falsified, 5 PIC of store is actual title Assistant/General Manager. How you react will significantly determine how you fit with their existing team. You can also use your ability to lead by example to show new employees how to do their job correctly. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You will gain hands on experience in cooking and preparing Panda favorites for our guests. 1. bank desposit daily ", "I have been a part of individual terminations and group lay-offs throughout my career. "I had zero unexcused absences last year. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Prefer some Operations experience. We do not have advertisements on our pages but we do try to make money through paid-memberships. Find out what a Panda Express Shift Leader does, how to get this job, and what it takes to succeed as a Panda Express Shift Leader. It also allows you to see how they present themselves in front of others. Therefore, any date prior to 2019 might not be accurate. It's also important for you to share about a time when your ability to follow directions and listen to leaders helped your team achieve success. Why did you choose that particular rating for yourself? ( customer service, clean store, food quality, associate growth . Job Details. This sounds like an example you can expand on. The Language of Composition: Reading, Writing, Rhetoric 2nd Edition Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. Only $35.99/year. Consider also sharing what cleanliness communicates to customers - that the quality of their experience and their safety is of utmost importance to the company. District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. ADA Statement: Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. It can also help you identify employees who may be ready for a promotion. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. . Rialto, California, United States Education California State University-San Bernardino Bachelor's of Kinesiology Health Services . Priscila Flores-Sanchez - Shift Leader - Panda Express CA&C | LinkedIn Workspace is restricted and employees are generally expected to remain standing for long periods of time. Are there any courses I could take to better prepare, while you make your hiring decision? Think about the choices you made in each situation and how the situation affected your decision to lead or follow. ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. Which part of the position has the steepest learning curve? When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. Shift Leader Job in Colorado Springs, CO at Panda Express | JobSearcher Every manager wants a team player who will not resist company policy or argue about every detail of the workload. "I spend a lot of my free time volunteering at the local animal shelter. Match. ", "I respond well to emergency and fast-moving situations that require intuitive decisions. All in all, it was worth it to speak up. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. This is a good starting place. Know Your Worth. Talk to the interviewer about any areas of training that you feel you may be lacking. ", "I generally take a total of three weeks a year. I will often get a group of employees together and work out a game plan on how to accomplish the goals. Sets found in the same folder. Principal Systems Engineer Job Description: Salary, Duties, & More If you are strong in leadership, project management and have the right initiative for the job, then apply for the position of Shift Leader at Panda Express Inc today! Panda Express Shift Leader Salaries in Austin | Glassdoor
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